Returns & Exchanges

At Cook With Willow, we want you to be completely satisfied with your kitchenware; if a product doesn't meet your expectations, you can return it within 30 days of delivery for a full refund or exchange.

1

Initiate Your Request

Visit our online returns portal with your order number and zip code to select the items you wish to send back.

2

Prepare the Package

Carefully pack the unused items in their original packaging, ensuring all protective inserts are included to prevent damage during transit.

3

Label and Ship

Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our team inspects the returned cookware, we will process your refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing